Cancellation & Refund Policy
Effective Date: 03.14.2025
At Elite Pro Accounting, we are committed to providing high-quality bookkeeping and accounting services. If you are not satisfied with our services or need to cancel an engagement, please review our Cancellation and Refund Policy outlined below.
1. Service Cancellation
Clients may request to cancel ongoing services by providing written notice via email to [email protected]
One-time or project-based services can only be canceled if the work has not yet commenced. Once work has started, cancellations may be subject to a partial refund or service credit, depending on the level of completion and mutual understanding or as per the agreement defined.
2. Refund Policy
Subscription & Recurring Services
If a client cancels a subscription-based service before the next billing cycle, no further payments will be charged.
Refunds for prepaid services will be provided on a prorated basis, considering the work already completed.
No refunds will be issued for cancellations made after the billing cycle has started.
One-Time & Project-Based Services
If a project is canceled before work has begun, a full refund will be issued depends on full descreation of owner of the firm.
If work has already started, refunds will be determined based on the percentage of work completed.
No refunds will be issued for completed services or projects already delivered.
3. No Refund for Digital Reports & Compliance Filings
Due to the nature of compliance filings, financial reports, and digital deliverables, refunds will not be issued once these services have been completed and delivered.
4. Refund Processing
Approved refunds will be processed within 60 business days using the original payment method or the method of payment suitable.
Clients will be notified once the refund has been issued.
5. Dispute Resolution
If you have concerns about your service or refund request, please contact us at [email protected]
We strive to resolve disputes amicably, but if necessary, disputes will be handled in accordance with applicable laws in [Insert Jurisdiction].
6. Contact Information
For any questions or further clarification regarding our Cancellation & Refund Policy, please reach out to us:
Elite Pro Accounting[Ahmedabad -380007][[email protected]]
We appreciate your business and look forward to serving your accounting needs.